Loyalty Programmes

Cardless loyalty that connects you directly with your consumer

Highlights

  • Brand Owners have a mechanism to communicate directly with their customers
  • Incentivise increased and repeat purchasing
  • Rapid implementation from inception to delivery
  • Change the marketing message in real-time to respond to changing market trends
  • Reward transactions can be monitored and analysed in real-time by product, time period and often geographic region
  • Unlimited choice of own or third party reward products and services
  • Fully automated provisioning and management system for reward vouchers minimises overheads incurred by Brand Owner and reward providers

The CHKREWARD™ loyalty service allows Brand Owners to reward valuable customers and incentivise increased purchasing with a loyalty program regardless of the variety of distribution channels in use.

CHKREWARD™ does not need to use loyalty cards, but rather relies on unique PIN codes attached to the products themselves. These rewards claimed by customers can be delivered immediately by CHKREWARD™ in the form of virtual vouchers. CHKREWARD's™ secure voucher management system allows real-time access by authorised reward providers using internet or SMS. This always ensures that only correctly entitled customers are served with the correct rewards.

The CHKREWARD loyalty service accounting engine offers Brand Owners the following functionality:

  • Option of a white-labelled service, ready for branding
  • Generate statements of points for customers
  • Keep a balance of points for each customer
  • Keep records for long periods of time
  • Roll-over of points from year to year
  • Reverse points should the need arise
  • Conversion of points accumulated to virtual or physical rewards in accordance with desired business rules.
  • Delivery of virtual vouchers to customers in respect of rewards claimed
  • Comprehensive real-time management of reward vouchers accessible to authorised providers of reward products and services
  • Detailed audit trails of all transactions including voucher redemptions, enabling automated generation of periodic re-imbursement claims for reward providers

Demo

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